Bonnie and Eric (Toronto to Ottawa)
Mark lead us through the process of purchasing our first home and we would highly recommend his services for the new or seasoned home-buyer. We had been shopping remotely from our rental in Toronto and Mark invested many hours of his time well in advance of our first viewing simply walking though the process with us and making sure that he could fortify our decision-making with the smartest, most up to date information possible on what we could expect to see, what he would inevitably be recommending in terms of guidance and what expectations we should uphold throughout the viewing and bidding process.
With a young family to consider, we cast a wide net of potential houses to see. Mark's experience as an agent, but more importantly as a parent and long-time home owner with experience in updating and adding value to homes, lead him to provide a pragmatic perspective that we could not have conceived on our own and gave us the confidence to choose the right house to become our family home.
When we had an opportunity to see the home that we would eventually purchase, it was an exciting and suddenly emotional time for us, as we immediately wanted to do everything we could to make the deal as quickly as possible. Mark's business acumen and exceptional negotiating skills produced a deal which was well within our budget and included generous terms for pre-closing work to be done. Because we were conducting the purchase remotely, Mark stepped up and not only made himself available to us whenever we needed to speak, but also coordinated inspections and negotiated with local contractors to make sure that not only the purchase deal was done well, but that we would have excellent contractors to work with after the sale.
We have been in our new home for a few months now and we know that it was Mark's experience, skills and commitment to excellence that defined our purchasing experience and resulted in us finding a home and neighborhood we love.
Scott and Angela (Russel to Orleans)
Round 2. This is our second home we have worked on with Mark. Once again Mark did not disappoint.
We sold our house within 1 week, and decided to accept a quick possession from our buyers. Well that put us, and Mark, in a pretty precarious spot. We needed a new home and we needed to find one, and move, in 5 weeks. Mark worked with us night after night, home after home, hurdle after hurdle and we landed on our feet again in a new home in that short span of time. Mark listened to our wants and needs, even when they seemed outrageous. Hey all that and it was an enjoyable experience. Thanks Mark.
Robert Joshi (Ottawa to Calgary)
My sale over-lapped with a move across the country, and Mark made the process easy for me. He kept me informed from the start on what I needed to do, and what was coming next in the process, with regular updates, and always being quick to respond to my questions. Whether by phone, text, or email, he was available, and this made the process seamless when I left the city.
Mark started with a careful assessment of my property and the market, with no surprises when it came time to suggest a listing price, or with the final offer that I accepted. He knows the market, how to make the sales process as simple as possible for the owner, and provided support and reminders for each step in the process, right up to the end of the legal process.
A highly recommended real estate agent.
Dave and Lee Larrett (Fredericton to Ottawa)
We moved to the Ottawa area from the East Coast this spring. Not knowing the area at all, being relatively new home owners, and having a tight deadline to find and purchase our home were all challenges that Mark overcame with ease.
We were in communication with Mark months before our house hunting trip. He showed persistence in continually sending us new home listings, checking in with us by phone, and helping us get a feel for the market prior to our visit. He also kept in contact with us after our house hunting trip when we returned home to pack. With Mark we were sometimes out of sight but never out of mind.
During our week-long trip to Ottawa Mark dedicated himself to us in a way that made us feel like his only client. He had a systematic approach to finding our home that was the key to our success in a matter of days. He started with a detailed list of questions that helped refine exactly what we were looking for in a home and which area in Ottawa was right for us. He scheduled full days of viewings, never tiring and always attentive to the feedback we gave each house. It was this attention to our reactions that helped him quickly narrow our search to the house we fell in love with.
Mark quickly developed a relationship of trust with us. We were always confident that he had our best interests at heart. He was a source of sound advice and had a solid understanding of the local market. He paid attention to potential deal breakers, including water damage and aging furnaces, and potential bargaining tools, such as missing upgrades. Mark would even talk to neighbours to get the real scoop on the area! He also connected us with a local lawyer and home inspector, both of whom were fantastic professionals.
Working with Mark took a stressful move and made it enjoyable. He was always willing to go that extra mile to make sure the house we wanted was the house we got! We have never received such a high level of service as we have with Mark. We highly recommend him – you’ll be doing yourself a favour by going with Mark!
Phil Beach (Meaford Ont to Ottawa)
As a member of the Canadian Forces I have often times been required to move and transplant my family several times throughout my career. With that in mind I have bought and sold 6 homes within in the last 15 years, in three separate provinces. Moving a family is a difficult enough task on its own but when coupled with short time lines, new work related issues and transitioning to a new area, buying/selling a home only serves to compound the stress involved during the entire process.
We were most fortunate to have Mark referred to us by a relative. Having no close contacts in the local area, or even being familiar with the geographical area, we contacted Mark and arranged to have him represent us as our real estate agent. As our posting and move dates were approaching very soon he was able to accommodate our House Hunting trip dates to the Ottawa area. He listened to our wants and needs; made himself available to us at all times, worked tirelessly to ensure all of our needs were being met, and prepared an extensive schedule of homes for us to view.
During our visit Mark consistently conducted himself in a very professional manner; he arranged a non-stop, detailed schedule of homes for us to view and revisit as required. During the entire visit he continually demonstrated an unwavering commitment to meeting our needs with regards to finding a suitable home for our family. He provided the most detailed information on properties both in the city and surrounding rural communities. He was extremely knowledgeable with regards to local market trends and was able to advise us accordingly. Mark is a professional who takes a great deal of personal pride in the quality of his work as evidenced by his unwavering commitment to customer satisfaction.
Throughout our visit to the Ottawa area Mark conducted himself very professionally and managed our affairs very confidentially. His personal work ethic and commitment to his client is to be commended. The standard and level of his work is of the highest possible quality. I would and do strongly recommend Mark to anyone.
Melanie (Brockville to Ottawa)
There are honestly no words to describe how truly fantastic Mark made my buying experience. I was a first time home buyer and originally felt completely out of my depth when it came to looking for my perfect home. Mark was great in helping to explain the process and answering any questions that I happened to have. I truly felt as though Mark wanted me to find everything I was looking for and never once felt any pressure to buy a property. Mark was honest in his opinions of the properties we looked at and flexible in terms of arranging showings within my schedule. When it came time to make an offer, Mark did his research and helped me get a great price on my new home. I can’t stress enough how grateful I am to have worked with Mark for my purchase. He really is wonderful at his job! I will definitely be recommending Mark to anyone looking for a committed and knowledgeable real estate agent. Thank you again!!!
Uschi and Ravi (Kelowna to Ottawa)
Courteous and very efficient, Mark went beyond the proverbial extra mile to ensure that we were able to obtain a property which satisfied most of our expectations and needs, as well as in our price range. We have no hesitation in recommending him to other families searching to purchase property in this area.
Luc and Monica (Gatineau to Ottawa)
Having had Mark help us with finding a house I can truly say that he is responsive, dedicated and honest. I can also bear witness to how Mark is mindfull of our interest and putting us first. I would certainly vouch for Mark to anyone considering having him as his realtor.
David and Lee (Ottawa to Edmonton)
Mark, two years ago when we met with you, we had no idea that today we’d be so happy to have made that decision. We were incredibly lucky to find you. As both buyers and sellers, your expertise and your continued friendship have made the experience truly wonderful. We know how unique this combination of talents can be. For everything you are, and everything you have done for us, we are truly grateful.
Liz and Scott (Toronto to Ottawa)
As a couple looking for properties from out of town, with a tight time restriction, both my husband and I were very anxious about finding the perfect home for our young family. However, we had nothing to fear, as Mark put all of our worries to rest.
Even though, we were liaising from different cities, Mark’s communication was nothing short of timely, something we both appreciated given our own time restraints. Mark had us fill out a list of priorities regarding future homes and from there, he sent us lists of potential “fits”. Mark epitomized organization in every way.
My husband and I came to Ottawa for a weekend to look at properties with Mark and we were greatly impressed by the itinerary he had planned for us. We were even more grateful that he took time on Mother’s Day to spend the entire day with us in search of a home. It was during this particular weekend that Mark brought my husband and I to a home with which we simply fell in love and now own.
We would both highly recommend Mark to anyone we know who is looking for a realtor. He is knowledgeable, friendly, keen and always exemplified the highest level of professionalism. In addition, he quite simply goes above and beyond his services for client satisfaction.